Life
style
No matter what the issue is - every customer interaction counts.
Customers are the most important asset of any company. We know this from our many years of working with leading brands in the Nordics. That's why we have developed different solutions that are suitable for both premium and broad customer segments.
With our experienced concierge agents, we are at every customer's side and our marketing programs provide an important reason to engage with customers on a regular basis.
Why our lifestyle solutions make an impact
We love customer interactions. Our lifestyle solutions help drive more frequent and valuable interactions between our business partners and their end customers.
With plug-and-play solutions, we can serve different customer segments in the Nordics quickly and with little IT development effort. Thanks to our in-house marketing capabilities, we ensure that the customer experience and communication is tailored to each target group.
Flexible solutions for different requirements
Plug & Play
With our lifestyle value-added solutions, ranging from personalized concierge services to engaging experiences, we support our partners in creating added value for their end customers and strengthening customer loyalty. Mehrwerk offers marketing capabilities that include PR, content production, digital marketing and campaign management to ensure customized customer communication on a branded basis.
Integrated customer experience
Depending on the desired customer journey, our value-added solutions can be integrated into the business partner's ecosystem to ensure a seamless and consistent brand experience across all touchpoints. Our white label concepts help to reinforce the core value proposition, expand the company portfolio and strengthen customer loyalty.
Our most important lifestyle solutions
Concierge Service
Through our unique Concierge Service we provide a lifestyle service that assist your customers with anything they may need, from the small and easy-to the large and more complicated. The Mehrwerk Concierge offers a personal service delivered through a proactive and customer engaging solution, letting your customers enjoy personalized everyday experiences by our skilled Concierge Agents, plus engaging communication and inspirational content easily accessible via multiple devices. The digital platform becomes a true one-stop-shop for customers to request things, receive booking documents or just simply get inspired by any upcoming experience – whether it is travelling, dining or attending a sport or cultural event and tap into the exclusive benefits provided by Mehrwerk and our partners.
Experience More
Give your customers the luxury of Experience More with inspirational content and easy access to a digital guidance by our skilled agents that will save your customer hours of Internet browsing and result in a more enjoyable experience.
Easy Engagement
Create an appealing reason to connect with your customers in a casual and attractive way with Easy Engagement. With minimal effort on your side, we create content and support your customers all the way from inspiration to purchase, making sure your brand is close to the customers everyday life.
MAKING
the difference
