Frank Hippen, Managing Partner and owner of the Mehrwerk Group,
on the idea of Mehrwerk and the queen of the savannah
"Frank, adding another goodie to a service - isn't that actually trivial?"
It looks that way at first glance, doesn't it? But in reality, it only works if this goodie, i.e. this added value, really "fits". This means that it really has to meet a need and be relevant to the end customer. We have to ensure this when we develop a value-added solution. And you can't do that by coming up with something funny. We can do it because, as a data-driven martech pioneer, we use a unique combination of cutting-edge marketing technologies on the one hand and comprehensive real-time data analysis on the other. This is how we come up with solutions that are tailored to specific industries and locations.
"Let's assume such a solution has been developed: What risk do Mehrwerk customers take when they implement this solution?"
None at all. That sounds strange, but because we use the aforementioned tools in our VAS development, we are always relevant and can't be wrong. We can look our customers in the face and say: this is our solution, we'll give it to you, we'll make sure it's implemented for you, we'll also take care of all the handling, and because we're paid purely on a performance basis, we won't earn a single cent until you're successful with it. Our clients create new product experiences. End customers reward this in two ways: with loyalty and a willingness to pay higher prices. And we benefit from this growth. And that works extremely well.
"Last question: what's that golden giraffe doing in the Mehrwerk office?"
Oh yes, the giraffe. The "queen of the savannah". Sees more than others, has the perfect overview and reaches heights that others do not. That impresses us, which is why she is our mascot. But why the team called her "Franky" remains a mystery to me ... (laughs)